Privacy Policy

Last updated: 29/01/2026

1Who We Are

SkyPay ("we", "us", "our") is a secure digital wallet application owned and operated by Sky Capital Financial & Allied Limited.

Sky Capital Financial & Allied Limited provides and is responsible for all financial and regulated services offered through the SkyPay platform, including user accounts, transactions, compliance, and data protection obligations.

Registered Address (Sky Capital Financial & Allied Limited):

10 Anifowose Street, Off Adeola Odeku Street, Victoria Island, Lagos, Nigeria.

Privacy Contact / Data Protection Officer:

Oluwatobiloba Atofojomo

Email: oluwatobiloba.atofojomo@skypaylimited.com

Phone: 07025002871

2Scope

This Privacy Policy explains how Sky Capital Financial & Allied Limited, through the SkyPay application, collects, uses, shares, and protects your personal information when you use our mobile app or web dashboard (the "Services").

3Information We Collect

Account & KYC Information

Name, email address, phone number, date of birth, BVN, NIN, and residential address.

For higher transaction limits, we may request a government-issued ID (national ID, driver's licence, or passport) and a selfie for liveness verification.

Financial Data

SkyPay account number, transaction history, payer and payee details, amounts, timestamps, and payment references.

Device & Usage Data

Device model, operating system, app version, security signals, and crash logs.

Support Data

Messages, emails, or calls you send to our customer support team.

We collect this information directly from you, from your device, and from regulated third-party partners such as banks and identity-verification providers.

4How We Use Your Information

We use your information to:

  • •Create and manage your SkyPay account.
  • •Process wallet funding, transfers, and transactions.
  • •Verify your identity and prevent fraud.
  • •Comply with applicable laws and regulatory requirements.
  • •Provide customer support and improve our Services.
  • •Send optional service or product updates where you have given consent (you may withdraw consent at any time).

5Who We Share Information With

We share personal information only where necessary to operate and protect our Services:

  • •Core Banking Providers: Awacash and BankOne (Qore).
  • •Banks & Payment Rails: to facilitate transfers and settlements.
  • •Identity Verification Providers: for BVN, NIN, and ID verification.
  • •Analytics & Crash Reporting Tools: Firebase Crashlytics (mobile app) and Sentry (web app).
  • •Regulators or Law Enforcement: where required by applicable law.
  • •Business Transfers: in the event of a merger, acquisition, or corporate restructuring.

We do not sell or rent your personal information.

6Data Storage & Hosting

All personal data is processed and stored within Nigeria.

If data is ever transferred outside Nigeria, we will apply appropriate safeguards in accordance with applicable data protection laws.

7Data Retention

We retain personal information only for as long as necessary to provide our Services and meet legal obligations:

  • •KYC and transaction records: retained for a minimum of five (5) years after account closure or as required by law.
  • •Other data: deleted or anonymised when no longer required.

8Security

We protect your information using industry-standard security measures, including encryption in transit and at rest, access controls, and continuous monitoring.

If a data breach occurs that may affect your personal information, we will notify the Nigeria Data Protection Commission and affected users as required by law.

9Your Rights

You have the right to:

  • •Access your personal data.
  • •Request correction of inaccurate information.
  • •Request deletion where permitted by law.
  • •Withdraw consent for optional processing.
  • •Request data portability or object to certain processing.

To exercise these rights, contact: oluwatobiloba.atofojomo@skypaylimited.com

10Eligibility (Age Limit)

SkyPay accounts are available only to individuals 18 years of age or older.

11QR Payments

SkyPay supports QR-based transfer payments within Nigeria.

QR Network / Rail: NIBSS

12App Stores

Our mobile applications include a link to this Privacy Policy on the Apple App Store and Google Play Store listings.

13Updates to This Policy

We may update this Privacy Policy from time to time.

If we make material changes, we will notify you through the app or via email.

The "Last updated" date at the top reflects the most recent version.

14Contact Us

If you have questions or concerns about privacy or data protection, contact our Data Protection Officer:

Email: oluwatobiloba.atofojomo@skypaylimited.com

Phone: 07025002871

Address:

Sky Capital Financial & Allied Limited

10 Anifowose Street, Off Adeola Odeku Street,

Victoria Island, Lagos, Nigeria.

If you are not satisfied with our response, you may contact the Nigeria Data Protection Commission at https://ndpc.gov.ng.

This privacy policy is effective as of the date stated above and governs your use of SkyPay's services.